Hire Attitude
Two of the most common questions I receive from business owners, managers and executives is: “How do I find good people?” and, “What should I look for when hiring?”
My answer to these questions continues to be the same today as it has been for years: First and foremost, hire ATTITUDE!
Let’s face it; I’m reasonably sure you can teach almost anyone everything they’re going to need to know about your business, company, industry and marketplace. However, the hardest thing to teach is attitude. And if an applicant doesn’t have it when they’re trying to impress you into hiring them, what do you think is going to happen once they’re on the payroll?
One of the many things that makes Starbucks so successful is the great service their counter people deliver. When hiring, Starbucks will not hire anyone who doesn’t smile during the interview. Of course, if they’re not going to smile when they’re supposed to be putting their best foot forward, what happens when they’re face to face with a customer?
Another great reason to hire attitude is; people with great attitudes are more willing to listen and learn. Even if their skills are not great, they will do everything in their power to acquire the skills that will enable them to get ahead. They are the kind of people who will track you down to the ends of the earth until you teach them everything they need to know in order to be successful.
Conversely, hiring someone with a poor attitude but great skills is counter-productive. People with poor attitudes not only fail to use their skills, but never go out of their way to improve upon them. And you know, if you don’t use your skills, you lose your skills.
Lastly, people with great attitudes tend to be self-motivated, self-starters. They’re the kind of employees you don’t have to worry about should you have to go out of town or want to take a vacation. They’re the kind of people who function and perform just as well when you are there as when you aren’t. How’s that for piece of mind?
I have been involved in trainning sales people for specific markets from consumer door to door to sales engineers to industry and public companies. I´m a 65 chemical engineer and would like to go ahead after my next years stablishing a College dedicated to Engineering Sales and Sales of Engineering. Is there a chance to talk about posibilities of working together?. Our is a more in depth focus to specific markets and products though.
Thanks for considering and the kindness of your response.
Armando Landa G.
It is indeed true and practical that correct attitude delivers positive results.Self starters are people with everlasting hunger for success and passion for what they choose to undertake.
hi yes I understand that positive attitude its the one that will open the doors with customers big or small in my type of business that's
what I have to domostrate to my customers that I can solve almost all
kind's of peoblems they might run into their production line's.
Thanks for the comment reyes. I agree that it's important to be able to solve clients' problems. In fact, as a salesperson it's one of your more important jobs. But, on the other hand, you're not going to get that client to begin with without a great attitude. And, I'll bet when that client calls your company they want everyone they talk to to have a great attitude.
thank you, your message have recieve by ugbechie enoch
I agree.
Attitude is a little thing that makes a big difference. A man with a great attitude knows why he is here and where he is going.
And, with such an attitude and doing the show you are actually on show.
Thanks Phil, I appreciate your comment.
Warren
Yes,Attitude is the key of success in business.
One shoud have to that in any business acustomer is always the first priolity and always the boss,so one has to have attitude to impress the customer.
One shoud have to know that in any business acustomer is always the first priolity and always the boss,so one has to have attitude to impress the customer.
yes,with desire and determination,and loving what you do.
Absolutely correct attitude is the key for success.
I am agree with yours guide line how to make people never forget with our best impression meaning attitude Why I can say that ? the people who live on the world have feeling the feeling can be connected with
the brain finally they can speak polite or rude We must remember that
normal person like hearing a good news than bad news. that I am agree
that attitude is the basic to be Sales Man. because We are nor Customer We are Sales meaning We are not King but customer is the King
that some comment from my self
Regards : Sugeng Riadi