http://greshes.com/2006/10/05/call-me-customer-support/ Speaking of Success Fri, 23 Mar 2012 13:13:46 +0000 hourly 1 http://wordpress.org/?v=3.1.2 http://greshes.com/2006/10/05/call-me-customer-support/comment-page-1/#comment-1840445 Adam Dorrell Mon, 16 Oct 2006 08:28:39 +0000 http://greshes.com/wordpress/call-me-customer-support#comment-1840445 Warren, I couldn't agree more. Answering the phone promptly has less to do with economics - but more with the culture of the company. It's like having good manners - difficult to quantify but something that leaves a lasting impression. You make good word-of-mouth recommendations for the companies above - they should be very pleased. Warren, I couldn't agree more. Answering the phone promptly has less to do with economics – but more with the culture of the company. It's like having good manners – difficult to quantify but something that leaves a lasting impression. You make good word-of-mouth recommendations for the companies above – they should be very pleased.

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