2 Responses to “Episode 42 – Allow Your People to Make Decisions”

1. John says:

   September 21, 2009 at 12:04 PM

   Great point Warren! Maybe if someone looked at the companies that they liked doing business with and learned from them, they just might find that they can develop better relations with "their" customers as well.

   There is no such thing as accidental customer service..

   Reply
2. Warren Greshes says:

   September 21, 2009 at 1:04 PM

   Great point John! This is not brain surgery. If it was I wouldn't be doing it.

   Thanks for the comment.

   Reply